Client Portal

How Can We Help You Today?

Find answers to frequently asked questions
about our services, technical support, and more.

Frequently Asked Questions

Browse by category or use the search bar to find what you need.

Can you help me register a domain name?

Absolutely! We assist clients in finding and registering suitable domain names for their businesses. We can also help you manage your domain settings, including DNS records and renewals, to ensure your website remains accessible.

What are the costs associated with domain registration?

Domain registration fees are typically annual and vary depending on the domain extension (e.g., .com, .org, .co.zw). We can provide you with a clear breakdown of costs for your desired domain(s) during the consultation phase.

What is a domain name and why do I need one?

A domain name is your website's address on the internet (e.g., yourcompany.com). You need one so that people can easily find and access your website. It's crucial for establishing your online identity and brand presence.

How can I get a quote for your services?

You can request a free consultation and quote by visiting our Contact Us page and filling out the inquiry form, or by calling us directly. We'll discuss your needs and provide a tailored solution.

What is your typical client engagement process?

Our process typically involves an initial consultation to understand your needs, followed by proposal and agreement. Once approved, we move to planning, design, development, testing, deployment, and ongoing support. We maintain transparent communication throughout.

Do you provide web hosting services?

Yes, we offer reliable and secure web hosting solutions tailored to different website sizes and traffic demands. Our hosting packages include features like SSD storage, daily backups, SSL certificates, and robust security measures to ensure your website performs optimally.

What is web hosting and why is it important?

Web hosting is the service that allows your website to be accessible on the internet. It's where your website's files (code, images, videos) are stored on a server. It's crucial because without hosting, your website cannot be seen by anyone online.

What kind of hosting plans do you offer?

We offer various hosting plans, including shared hosting for smaller sites, VPS (Virtual Private Server) hosting for more resources and control, and dedicated server hosting for high-traffic or complex applications. We also provide specialized hosting for e-commerce platforms and cloud solutions.

Do you offer website redesign services?

Yes, we offer comprehensive website redesign services. Whether your current site is outdated, not performing well, or simply needs a modern refresh, we can help you revamp its design, functionality, and user experience to meet current standards and your evolving business goals.

How long does it take to build a website?

The timeline for website development varies greatly depending on the complexity, features, and content requirements. A basic informational website might take 4-6 weeks, while a complex e-commerce platform could take 12+ weeks. We provide a detailed timeline after understanding your project scope.

What types of websites do you develop?

We develop a wide range of websites including corporate websites, e-commerce stores, portfolio sites, blogs, and custom web applications. Our focus is on creating responsive, user-friendly, and high-performing digital experiences tailored to your specific business needs.

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