Privacy & Cookies Policy

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1. Introduction

Welcome to Platinum IT Global. Platinum IT Global is a division of Platinum IT Solutions that specialises in Digital technology innovations and solutions. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website https://platinumitglobal.com and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Data You Provide to Us

  • Identity Data: This includes first name, last name, username or similar identifier.
  • Contact Data: This includes email address and phone number.
  • Financial Data: This includes bank account and payment card details (if you purchase services from us).
  • Transaction Data: This includes details about payments to and from you and other details of products and services you have purchased from us.

You provide this data to us directly through forms on our website, such as our contact form or when you make a purchase.

Data We Collect Automatically

  • Technical Data: This includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
  • Usage Data: This includes information about how you use our website, products and services.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our website and services.
  • To personalize our website for you.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To improve our website and services based on your feedback and usage patterns.
  • To ensure the security of our website and prevent fraud.
  • To comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information, please refer to our Cookie Policy or the cookie consent banner that appears when you first visit our site.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data to another party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the bottom. You are advised to review this privacy policy periodically for any changes.

9. How to Contact Us

If you have any questions about this privacy policy or our data practices, please contact us. The most effective way to reach us is through the following channels:

We are a global company and will respond to your inquiry regardless of your location.

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